We have been operating remotely throughout the pandemic and remain ready and available to help and support clients going forward. We are continuing to monitor the situation while working to all relevant government requirements and guidance and adjusting our processes as appropriate.
How We Can Support Local Authorities and Their Partners
Investigations for Local Authority Monitoring Officers into Complaints and Allegations
In many cases it is not appropriate for Monitoring Officers or their colleagues to investigate complaints and allegations against their own authority’s councillors or they do not have the time or available in-house resources.
Touchstone Renard’s experienced Local Government investigators provide help and support on a flexible basis to meet the requirements of Monitoring Officers in a range of ways, including:
Determining the scope of an investigation.
Planning an investigation.
Compiling the documentary evidence.
Attending hearings and other meetings.
Our investigators have carried out numerous independent investigations and are familiar with the Code of conduct and guidance previously issued by the Standards Board. They also appreciate the implications for investigations of the Localism Act. Each investigator is strong on integrity and personally ensures that investigations are carried out professionally and tactfully.
We know that local authorities have to work to tight deadlines and budgets and we will therefore provide support at very reasonable hourly fees or fixed rates.
As a full-time web designer and Internet Strategist since 1992, Brian has worked with Touchstone Renard for many years mainly in areas relating to web design, web development, website maintenance and updates, for both static HTML websites and dynamic PHP and database driven Joomla-powered web Content Management Systems.
The Workforce Wellbeing Charter, promoted by Public Heath England (PHE) provides employers, from micro through to large organisations, with the guidance and information to improve the health of their employees from within the workplace. Businesses in all sectors can follow the steps set out in the Charter, on a systematic basis, to help introduce initial adjustments that can evolve into sustainable cultural change. In turn this can bring about a transformation in the way the organisation as a whole performs.
Touchstone Renard's Flexible and Cost Effective Support Service
The task of introducing a new management system to a recognised standard is a busy and exciting time for any organisation as the new processes start operating as part of every day working life, contributing to the creation of an invigorating internal culture.
Supporting a Surrey Local Authority with Advice and Training on Project Management
Following a successful project partner management assignment, our district council client requested Touchstone Renard to investigate project management as it currently occurred within the authority, identify problem areas and deliver a project management training programme, having regard to our findings.
Track Record — Touchstone Renard Customer Assignments | A review of Trespasser Management on the Railway in Working Towards a More Comprehensive Safety Management System for the Network | Sample Assignment 10 of 10
Client: A National Railway Company Based Outside Europe
A review of trespasser management on the railway in working towards a more comprehensive safety management system for the network.