ISO 9001 is the international management standard that sets a framework for organisations of all types and sizes to design, implement and operate a quality management system. The aim is to ensure that an organisation’s products or services are consistently produced or delivered to meet the customer’s expectations through adherence to established, recognised and audited processes.
For Organisations That Are Aiming For More Than One Management Standard
Gradually, over recent years, the wording of management standards has been amended by the International Standards Organisation so that different standards have more features in common with one another. It has therefore become easier to integrate management procedures to the requirements of two or more standards, while still achieving separate certification to each standard.
Investors in People (IiP) is a national standard supported by the UK Department for Education & Skills, that provides a tool in the form of a good practice framework. This enables any type of organisation to improve its performance through the better management and development of its people, linking their aims, aspirations and objectives with its business plans.