Over a period of two years we carried out a range of projects. For example, we supported the Council to achieve accreditation to the UK Investors in People (IiP) standard which focused on ensuring staff were trained to meet the evolving needs of the organisation.
A further project was to devise a stakeholder management methodology and advise on effective ways of marketing and consulting stakeholders covering all activities within the Environmental Services department.
We also investigated how effectively project management worked in the Council and recommended an improved approach and delivered training for the same.
In addition, we supported four departments to implement ISO 9001 quality management systems and the legal department to achieve LEXCEL accreditation.