Local Authority Case Studies

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Some of the ways in which we have helped local authorities and their partners and some past assignments we have undertaken are as follows:

A Home Counties Borough Council

We assisted this authority with Equality and Diversity issues, supporting its achievement of targets with regard to the Equality Standard and compliance with statutory duties to deliver race, disability and gender equality. In addition we have provided a wide range of HR management support.

A Home Counties Borough Council

In common with other public bodies, this local authority became subject to statutory duties to promote race, disability and gender equality and was at Level 1 of the Equality Standard for Local Government, with the objective of reaching Level 3.

We reviewed the authority’s existing action plans and identified gaps before planning and implementing a consultation process with the community. We introduced a process for conducting Equality Impact assessments and supported the first round of impact assessments which were carried out on Service Plans.

As part of the assignment, we carried out training of all the authority’s members and senior officers in gender, race and disability duties.

A Home Counties District Council

We supported various initiatives with this council, including the achievement of a department’s ISO 9001 quality management system and Lexcel; the development of a Stakeholder Management implementation system (including the development of tools to help with the identification of stakeholders and their involvement with the authority); and we carried out Project Programme Diagnosis with Project Management training.

A Northern Borough Council

We worked with council officers to design a Quality and Risk Management System for the whole Council which was effectively a ‘blueprint’ for running the Council and delivering its services more effectively and at least risk.

A Home Counties County Council

We supported the achievement of Investors in People by this authority and worked with its top Management Team to facilitate team building.

A London Authority

We carried out a global benchmarking exercise on behalf of this Authority with an emphasis on employer / staff relations.

Another Home Counties District Council

We carried out a Project Programme Diagnosis and Project Management training.

An Outer Metropolitan Borough Council

We undertook a gap study to determine how existing procedures differed from desired procedures with regard to certain housing maintenance responsibilities. We then made recommendations and supported the Authority in the implementation of the new procedures, providing hands-on management support on site through one of our team of consultants.

A Home Counties Non-Departmental Adult Learning Organisation

We carried out a Learner Needs analysis, involving a review of the different types of learning needs of people of varying ages in the county and also devised Community Learning Plans for several areas of the county.

A Registered Social Landlord

We supported this RSL in its achievement of an ISO 9001 quality management system and with the ongoing maintenance and training to ensure the system develops to meet changing needs.

Five Police Forces

We carried out a review of a Police Force’s entire human resources activity and recommended improvements and changes.

We worked with the senior managers of a department of another Police Force to carry out a review with the aim of bringing about change and later supported the implementation processes.

We also completed an independent review of three police force maintenance facilities, identifying opportunities to improve productivity and reduce costs, so as to achieve greater efficiencies in a climate of cost pressure and maintenance workshop rationalisation.

How Touchstone Renard Can Help Local Government And Local Authorities Thrive

The case study samples above provide a snapshot of how Touchstone Renard consultants have helped the various organisations listed. Touchstone Renard have people with vast experience in a wide range of areas. Contact us and ask how we can help you meet your goals. 

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