The initial investigation involved an audit of the existing workload and working methods, and recommendations for improving their efficiency.
Individual project success was greatly improved, as well as their ability to handle a greater numbers of projects.
Touchstone Renard was invited to apply this same solution to a neighbouring local authority.
We have been very impressed by the methods developed by Touchstone Renard and in the way this was implemented for our neighbour. Their problems were similar to ours and the opportunity to capitalise on a proven method has given us the ability to handle more projects, more successfully.