Cheshire West & Chester Council Quality and Risk Management Method

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The Council wished to install a bespoke Quality and Risk management system matching the 5 local policy priorities (environment, community safety, removing inequalities, physical and economic regeneration, being a business-like and caring authority).

We designed a framework, including reporting mechanisms and recording, checking systems, feedback loops (to ensure that needed change was identified and responded to), audit trails and quality assurance for all Council activities, whether corporate activities, service delivery, service support, partnership related or statutory.

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