We use your IP address to help diagnose problems with our server, and to administer our website.
The customer's contact information is used to contact the visitor when necessary.
From time to time, our site may use a contact form for customers to request information, products, and services. Contact information from the contact form is used to send information about our company, and promotional material from some of our partners to our customers.
The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; (see the choice / opt-out section below).
This site contains links to other sites. TouchstoneRenard.com is not responsible for the privacy practices or the content of such websites.
Our online surveys may ask visitors for contact information (like their email address) and demographic information (like their zip or post code, organisation), and for clearly indicated information on the form. This information will be used for the purposes clearly indicated on the survey only, such as intelligence gathering for Touchstone Renard product development. This information will be used for internal purposes only and will not be sold or distributed to a third party for commercial gain.
We use contact data from our surveys to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice / opt-out section below.
A cookie is a text file sent by a web server - a device where one or more websites are stored - to a web browser, and stored by the browser. The text file is then sent back to the web server each time the web browser requests a page from the web server. This enables the web server to identify and track the web browser and provide richer user experiences for visitors to a web site.
Our website is powered by the Joomla web Content Management System (CMS). By default, Joomla CMS automatically installs a cookie into your web browser as soon as you visit this website. Below, this cookie is referred to as a "session" cookie; that means, the cookie lasts only as long as your current session when using our website. Using cookies in this way allows us to provide friendly, personalised welcome messages when you log in or keep track of any items you may have in a shopping cart.
If we add a shopping cart, then that too will include an additional session cookie, and will operate in much the same way: to store your purchase choices while you complete your purchase in our shopping cart.
Currently, we use several cookies on this website, as defined below, to count the numbers of visitors and understand how to serve our visitors and customers better. We may install and use various plugins or extensions that help enrich the experience of using this website, and which may also use additional cookies, to, for example, monitor how successful each plugin or extension is, or further count the number of times a plugin or extension is used. In this way, those providers can measure the effectiveness of their solutions and make changes to improve their products.
Below is a full list of cookies that we currently use on this website at the time of writing this update:
- __cfduid = from CookiesDirective, this cookie is installed in a visitor's web browser when they agree to have cookies stored on their web access device. Cookie duration: 1 year.
- Joomla session cookie: 6532b2f556d0a507f434aa6b30eb5fca = a cookie that is part of Joomla website Content management System (CMS) for this installation, normally automatically installed into a visitor's web browser when visiting this website. This cookie is active only for the current session, and is deleted when web browser is closed.
- cookiesDirective = to help display and manage the cookies directive solution used on this website. Cookie duration: 1 year.
Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking: "Tools" > "Internet Options" > "Privacy", and selecting "Block all cookies" using the sliding selector. This choice will, however, have a negative impact upon the usability of many websites, including this one. If you choose not to accept our cookies, please do not use this website.
The following links provide information on how to enable or disable cookies using a web browser:
- Mozilla Firefox.
- Microsoft Internet Explorer.
- Google Chrome.
- Apple Safari (OS X) (Apple Mac, etc).
- Apple Safari (IOS) (iPhone, iPad).
- Google Android.
You can learn more about cookies at AboutCookies.org .
The information above is believed to be true at the time of writing this update and is provided in good faith.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We keep all information in our database in-house, with regular backups made and held securely off-site.
Choice / Opt-Out
Our site provides users with the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. As a Touchstone Renard Client or visitor to our website, the information you choose to give us will be treated in the strictest confidence and in line with the conditions as set out in the Data Protection Act.
Corrections / Updates
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can also contact Phil Austin, Managing Director, at the address below.
26th May, 2015.