The integration of complex management elements such as quality, environmental, health and safety, information and people into an effective business management system:
- Make your management system work for you by delivering corporate objectives, taking all standards, compliance and certifications into account.
- Build the architecture necessary for integrating all the elements needed for day to day operation.
- Reduce risk. Improve the efficiency of your business by avoiding duplication of effort, reducing conflict and unnecessary work.
Many of the elements will vary according to the sector but as a broad guide, the following may be included in an integrated solution:
- Quality: ISO 9001:2000 and other quality systems (European Excellence Model, TQM etc.).
- Health & Safety: OHSAS 18001, BS8800.
- Environment: ISO14001.
- Information Security: ISO17799.
- HR Training and Competency: Investors in people (IIP), Competency and Licensing.
- Risk management.
- Corporate Social Responsibility.
- Improvement initiatives.
- Supply Chain Partnerships.
- Corporate governance reporting.
This approach allows senior management of any organisation to implement operational controls to ensure that stakeholder objectives are achieved at all levels: the result is stakeholder satisfaction and continual improvement.