Capabilities, Expertise, and the 7 Solutions

Touchstone Renard offer a broad capability, addressing many aspects of management. We have grouped these together under 7 generic headings to assist you to choose the areas that may best describe your interests or needs:

Management Standards

Enabling clients to achieve and maintain management standards and systems using Touchstone iSO Systems. Examples are:

• ISO 9001:2008 (Quality Management).
• ISO 14001:2004 (Environmental Management).
• ISO/IEC 27001:2005 (Information Security).
• BS OHSAS 18001:2007 (Health & Safety Management).
• BS 25999 - (Business Continuity).

Risk Management

Touchstone Renard has the capability to provide clients with comprehensive support utilising a range of tools, techniques and methodologies including:

• Risk Registers, especially for project or safety application.
• Quantified Risk Assessment including HAZOPs and fault tree analysis.
• Bow Tie and similar risk management systems.
• ISO 31000:2009 Risk management standard application.

Project Management

Ensuring clients' projects deliver the commitments made including advice and support using a well proven approach including:

• Bespoke project management systems, including training.
• Project engineering systems, competence and training programmes.
• Project delivery training, coaching and mentoring.
• Project assurance and surveillance using Touchstone Assurance – providing timely client confidence.
• Project diagnosis and turnaround.
• Project partner management and facilitation.

Performance Improvement

Providing clients with the benefit of our experience supported by a range of tools including:

• Process mapping, analysis and improvement – using our Lean systems approach.
• Pragmatic Benchmarking – to gain quick-wins not data quick-sand.
• Applying the Excellence Model to deliver a performance improvement journey.
• Productivity improvement using Touchstone Main10 approach.
• Touchstone 6 Sigma pragmatic programme of training, coaching and delivery support.

Options Analysis

Utilising a proven methodology that delivers independent and validated recommendations. Applications include:

• 'Make or Buy' decisions.
• Sourcing strategies.
• Project options.

Change Realisation

Delivering change programmes and supporting and facilitating change, from change readiness assessment through to realising the change required. Some examples are:

• Change readiness assessment and interpretation.
• Organisation design – sizing and matching.
• Achievement driven change programme.
• Communicating, training, coaching and facilitating all change stakeholders.

Business Intelligence

Encompassing client research based studies; balanced scorecard visualisation; KPI development and confidential investigations:

• Balanced scorecard development and maintenance.
• Business performance visualisation.
• KPI development and delivery effectiveness.
• Confidential investigations and studies of critical topics.